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- all feedback (209)
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all stars
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- The whole process was effortless
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The whole process was effortless. This company has excellent customer service and fast shipping. I ordered my hair on a Monday and received it on a Wednesday from China. The hair is absolutely gorgeous! The knots around the hair line was bleached and pre plucked. There was minimum shedding and the hair had no smell. I was able to bleach the knots without any issues and processing time was only 15min. I am totally pleased with my purchase and I plan on using this vendor again.
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- All I gotta say is look at the pictures!! lol I'm completely in love with this wig! Thank you
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All I gotta say is look at the pictures!! lol I'm completely in love with this wig! Thank you
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- the hair is soft and beautiful with good quality.
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I received my wig in less than one week and Lillian kept in touch with until I had recieved it, very good customer service... the hair is soft and beautiful with good quality... I just love this wig
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- I am in absolute LOVE with this unit!
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I am in absolute LOVE with this unit! Had it installed today for my birthday trip. This is my first time and I am truly impressed!
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- The hair straightens very well and also holds a curl easily!
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The hair straightens very well and also holds a curl easily!
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- The wig is nice and thick
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The wig is nice and thick, is the real good deal to make corporation with Carahair.By far the best wig I've bought.I combed the hair out entirely and had zero sheading,I Absolutely love this hair.I was magic after that everyone gave me compliments and ask where did I get it from I will absolutely order from here again.?I already save the link for this hair and this store.
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- After water slides, more ocean and pool water. This hair is doing great. Definitely a happy with it!
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After water slides, more ocean and pool water. This hair is doing great. Definitely a happy with it!
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- I just love my hair! I
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I just love my hair! I get compliments everywhere I go. The great thing about Carahair is that they provide amazing customer service before and after you purchase your order. Molly was amazing at making sure that I was 100% satisfied with my order. I am beyond satisfied! I am not getting any shedding and the hair does not tangle. I don't plan on cutting or coloring the hair anytime soon. But, I look forward to purchase more hair in the near future. You guys Rock! More pics to come.
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- Very soft and beautiful hair. Excellent seller and great communication with customers. Thank you.
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Very soft and beautiful hair. Excellent seller and great communication with customers. Thank you.
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- Shipping was super fast the hair came in four days.
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Shipping was super fast the hair came in four days. This wig is very very dense to be a full lace wig.The front was already pre-pluck.very natural looking after u bleach knots. ive had this hair for 3 weeks then I dyed it to red color and it is still beautiful,the curl pattern was not impacted at all.. will be ordering again, ive Gotten so many compliments on my hair and so many people asking me where that I get my hair so you will definitely get a lot of compliments on this hair.
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.