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- all feedback
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fives stars(132)
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- will be ordering another.
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I give you 5 because it’s my first order from here and it was great exactly as described will be ordering another.
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- Didn’t have a bad smell.
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Order came in 4 days. Didn’t have a bad smell. So far so good haven’t installed it yet. Will update after I have it installed.
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- The wig is nice and vry soft.
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Just got mine today and I installed it by myself. The wig is nice and vry soft. I love it so so much
Am gonna order another soon- leftright
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- I always order from them...
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it's been 2 weeks and I'm still in love, like I said before this is my go to vendor I always order from them...
they always answer all my emails when I have questions. love them !
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- a unit that looks just like the picture.
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Finally, a unit that looks just like the picture. I️ ordered 250% density and I️ could tell that it was so as soon as I️ picked up the hair. It was heavy. The unit is extremely full and very soft. Mines did not have a smell. It is very pretty and I️ will buy again. I’ll provide another update in a few weeks
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- I love the hair.
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I ordered the wig on Monday & got it Friday. Shipping was really fast. Vendor was nice, I hadn’t updated my address on my account and she made sure that my wig was sent to the correct address. I’ve washed the wig and conditioned it. And the only thing I put on it was mousse and some suave leave in conditioner. I used a wide tooth come to make it fluffy. Over all I love the hair.
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- This hair is beautiful and so soft
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This hair is beautiful and so soft I got the hair in 3 days I washed it and put some almond milk leave in conditioner and I love it. I will update soon when fix it
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- Excellent very beautyfull
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Excellent very beautyfull thank u so much my friend, and also for the gift
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- I love it it’s so soft and nice
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The hair shed a little bit I plucked and bleached it and washed it with L’Oréal shampoo and conditioner and uses Carol daughter leave in conditioner. I love it it’s so soft and nice I get lots of compliments
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- i am very satisfied
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i am very satisfied, very good quality and good value for money! very good communication seller!
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.