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- all feedback
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fives stars(132)
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- This is my first time ordering from this seller
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This is my first time ordering from this seller and I would HAPPILY repeat. The hair is so soft and manageable, there's minimal shedding, It was so easy to do. This is my first human hair wig and it's amazing. It took some time for me to get it how I like it, but it was more than simple enough for a first-time wig user. I will be making another order very soon! The shipping was also very fast. The estimated shipping was 6-13 days, and the package came in about 4 with a few free gifts. If you were worrying about ordering, hopefully this review pushes you to make the jump!
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- Thanks so much fast delivery on time.
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Thanks so much fast delivery on time. Now my daughter can go to prom on time with no worries. I know I'm going to order this again I give it 5 stars and
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- fast shipping
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One thing I really loved about this vendor was the fast shipping, The seller was very friendly and communicated with me throughout the entire process. So far the item has no shedding, new smell but I’m sure that will go away with a wash. The hair is very soft and light weight, so far so good! Will post a updated review in about 2 weeks
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- Hair came fast
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Hair came fast and did not have a smell to me, i straightened it and it is true to length and full. The lace could have been a little bigger and lighter also knots were not bleached. But over all good especially for the price.
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- Love this wig so much
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Love this wig so much, my favorite from all store so far. fast delivery! Will definitely be ordering fron this vendor again.
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- this hair is very lovely
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this hair is very lovely. the seller is very talkative. i'm happy with the hair'll order more
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- the hair is fine turning
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the hair is fine turning it today i am satisfied the 3 day hair was sent c'était funny because so fast good communication with super cool selling order i will still many thanks
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- very soft.
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thanks. the hair is absolutely beautiful. very soft. 5++++++++
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- Very pleased with my wig!
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Very pleased with my wig! Looks as pictured by seller. Beautiful hair much prettier than my picture, very soft, no bad smell. Seller's service, and communication excellent!
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- i'am very satisfied with this beautiful wig
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i'am very satisfied with this beautiful wig. very little shedding. customtomer fast service was very satisfied. very thank you!
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.