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- all feedback (45)
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all stars
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- Hair was excellent!!
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Hair was excellent!! The 250% density description kinda scared me but it was absolutely perfect!!! Will definitely buy again! Lillian was so nice and very helpful!
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- love my hair great customer service will definitely order again package came quickly
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love my hair great customer service will definitely order again package came quickly
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- Quality product my hair is very soft and full. Crystal provides excellent customer service!
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Quality product my hair is very soft and full. Crystal provides excellent customer service!
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- I have received my hair and love.
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I have received my hair and love. I have not tried it on yet but it is georgious. It came on a timely manner. It wud have been nice to have the info on the hair in english. Will order again in the future . Thank you again. F. Broussard
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- I just received the wig and i have to say the quality is amaziiiiiing !!! i'm totally satisfied !
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I just received the wig and i have to say the quality is amaziiiiiing !!! i'm totally satisfied !
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- The hair is hair is nice
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The hair is hair is nice and just as i expected. The vendor was really nice and willing to help. Also, the shipment was really fast. I received the hair three days after i ordered it.
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- This hair is beautiful and the seller is awesome
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This hair is beautiful and the seller is awesome
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- Absolutely in love with this hair
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Absolutely in love with this hair. I've worn it for almost a week now and it's still soft. The density is very real, that's was the first thing I was worried about, but everything is ok. I wasn't expecting it to be so full, last time I ordered from this site the curly hair I got was extremely thin and I had to comb it out to look full..but this look full and thick even when wet and even more full when brushed out! I initially took it to my hairdresser for a wash and deep conditioning, I would definitely recommend this product. Delivery was only 3 working days which was a lot less then the predicted time period initially given. Lillian has also been a great aspect of my first time purchase here, she is prompt with response and great at keeping in touch and sharing tips on how to regularly maintain the hair which is very helpful. Would definitely consider purchasing from this company again.
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- absolutely gorgeous quality!!
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absolutely gorgeous quality!! top top. .. i fully satisfied with this wig. many soft long hair. i highly recommend this serious and professional seller. with very sypathique.. thanks. i will still another order time!!
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- forever super.. this fantastic seller!! high quality the hair and absolutely beautiful!! many thanks seller! highly recommend!!!
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forever super.. this fantastic seller!! high quality the hair and absolutely beautiful!! many thanks seller! highly recommend!!!
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Buyer Protection
*For Return*
1. HOW DO I MAKE A RETURN?
Easy: e-mail us at service@carahair.com and let us know your order No. to avoid any misunderstanding, in the mail, you send us please explain in detail the problem you are experiencing with the product and also add the pictures of the product showing the damage. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you qualify for a refund, as used merchandise will not be refunded. Custom made orders can't be exchanged and returned except for our mistakes.
2. WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided by PayPal after we have received, inspected and confirmed that the returned hair was not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. It will take up to 3-5 business days to process the refund.
3. DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for the return shipping costs.
*For Exchange*
1. CAN I EXCHANGE MY ORDER?
Yes. We are happy to accept your setback for an exchange within 30 days, as long as it has not been opened, worn, or tampered with. For any price differences of the exchanged items, we will charge you extra or credit back the overcharge. Custom made orders can't be exchanged and returned except for our mistakes.
2. DO I HAVE TO PAY FOR THE SHIPPING OF MY EXCHANGE?
Yes, you are responsible for all exchange shipping costs.
3. WHEN WILL I RECEIVE MY EXCHANGE?
We will send you the exchanging hair after we have received, inspected and confirmed that the returned hair not used. All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders from the moment we place it in our system. US orders take 3-5 business days to be delivered with standard free shipping.
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- Has anyone gone swimming in this hair? Does it tangle a lot?
  I have not tried swimming in this hair, don't think its a good idea though
- How do this wig hold up? Does it tangle and shed?
  Lexise the wig does shed very little. I have had it for about a month, and had it spiral curled for my wedding. It even lasted through the heat in Punta Cana. I plan to buy it again.
- Can heat applied to this wig? Can a curling iron be used??
  Yes, I've used a flat iron on my wig.
- Can I wear the wig in a "high ponytail" leaving the back looking natural?
  Yes, it has baby hairs at the back.
- Can you wear this wig up in a ponytail. Does this wig comes pre-plucked
  Yes you can wear it up in a ponytail. Yes pre-plucked
- Does this wig come hair combs to secure on your head?
  Yes it does
- Does it holds curls
  Yes it does. The hair is of great quality and styles beautifully.
- Styling-wise, what's the difference between full lace and lace front? I already purchased the lace front
  The difference is there are no tracks of hair. The hair is just like the front all the way to the back. Meaning you can part the hair anywhere you want.
- Are the knots bleached?
  i love this wig yes the knots is bleached slightly
- Does the Front lace wig also come with baby hairs or just the full lace wig?
  Lace front wig also have baby hair
- Does it look like the picture or does it look different but acceptable
  It’s really pretty and full looks better than picture to me
- What do you wash it with to keep the curls?
  Ogx quenching coconut curls shampoo and conditioner
- How long is the 14 inch compare to the 16 inch?
  I purchased 20 in which is to my behind. I would say 14 is to mid back
- Has anyone gone swimming in this hair? Does it tangle a lot?
- three are no question yet.